Support Services

Support Services

“Long term product support”

 

 

 

Of course, with such an extensive product range, we need to provide a comprehensive service and support capability. At Fire Protection Technologies, we offer a comprehensive range of services including enclosure integrity fan testing, hydrostatic pressure testing of cylinders and pipework, suppression system inspection and testing as well as a national emergency breakdown service. In addition, we offer a foam concentrate testing service to check for deterioration over time.

 

We are able to recharge all types of extinguishing system containers including those of other manufacturers.

 

Training is another aspect of our business that we take extremely serious. We carry out specialised, hands-on training for all our products at our Melbourne Head Office. This ensures that our customers are as well trained in the use and servicing of our products as we are.

 

The level of technical support available on our products is second to none as we have product specialists in our offices throughout Australia, New Zealand and South East Asia.

 

Design & Engineering:
 

 

“All systems are specifically engineered to suit the particular situation”
 

 

 

 

Our highly qualified engineering team is capable of providing a full range of design and engineering services extending from simple product advice right through to detailed system design, including hydraulic analysis, design and engineering drawings and risk assessment. We can provide solutions for fire, explosion and unique application systems for practically any fire or explosion hazard.

 


In addition, our experienced project management team provides a turnkey solution on those projects that require installation, project management, commissioning and ongoing maintenance services.

 


Our services include:

 

  • Design Services
  • Design Drawings
  • Project Documentation
  • Project Management
  • Cost Analysis
  • System Hydraulics

 

Technical Support

 

“Our engineering staff are always available to assist with any query”

 

With over 350 years of practical experience in the fire protection industry, providing the right advice is important to us.

 

At Fire Protection Technologies we understand the difficulties that often arise during system installation commissioning and routine maintenance.  That’s why our engineering staff are always available to assist with any query.  We are able to help throughout Australasia with specific product queries, on-site commissioning assistance, system design analysis and design verification.    

 

Our services include:

 

  • Design Verification
  • Commissioning
  • Hazard / Risk Analysis
  • Product After Sales Service
  • Field Support

 

Services & Testing
 

 

“Our trained personnel can provide assistance to service and test your equipment to confirm compliance and provide peace of mind”

 

 

 

Component testing and verification are vital in order to confirm a fire protection system’s ability to operate and perform as originally designed. We are able to test and verify everything from manifolds and piping systems, extinguishing agent storage containers to foam concentrate compliance and explosibility characteristics.  That’s why our comprehensive testing services are highly sought after within the Fire Protection Industry. In addition, we provide regular inspection services for all types of Special Hazard Fire Protection systems.
 
Other services include:

 

  • Hydrostatic Pressure Testing
  • System Recharging / Reinstatement
  • Enclosure Integrity Testing
  • Integrity Testing Equipment Calibration
  • Foam Concentrate Testing
  • Explosibility Testing
  • Maintenance Services
  • Training
  • De-Commissioning
  • Pipe & Fittings